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PrepayPower raised electricity prices by 8.8% and gas prices by 10.6% in June.
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PrepayPower is holding electricity and gas rates steady for around 200,000 customers, with no increases due before at least March 2027.
After a year of rising energy costs, that kind of price certainty could make it easier for households to budget and avoid unexpected jumps in top-up costs.
According to RTÉ, the freeze covers about 180,000 electricity accounts and 60,000 gas accounts at PrepayPower, Ireland’s largest pay-as-you-go energy supplier.
Because customers with both services appear in each category, the total number of households affected is about 200,000.
For those customers, the company says it will not raise prices again until at least March 2027. Pay-as-you-go households often feel price changes immediately when topping up, particularly during winter, when heating and electricity use usually rise.
The move also follows a similar price freeze introduced by PrepayPower, its sister company Yuno Energy, and Electric Ireland.
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The announcement does not lower bills outright, but it does reduce the risk of another increase in the middle of winter.
Most major energy providers have increased prices, and PrepayPower itself raised electricity prices by 8.8% and gas prices by 10.6% in June, RTÉ reported.
RTÉ also cited Central Statistics Office figures showing that in September, prices for energy products — including electricity, gas, and other fuels — were up 15.3% in the year to September.
The freeze does not reverse earlier increases, but it does reduce the likelihood that bills will rise again during one of the most expensive times of year for home energy use.
Alongside the freeze announcement, Ireland’s Commission for Regulation of Utilities has brought in stronger winter protections for customers.
Under the CRU’s updated rules, repayment plans must match what customers can realistically afford, any upfront payment must be optional rather than mandatory, and people in debt must be given at least 18 months to repay.
The regulator also says suppliers should first try to resolve problems through their own support systems before directing struggling customers to outside groups such as MABS or SVP.
Existing winter safeguards are staying in place as well: no more than 15% of a prepayment meter top-up can be used to recover legacy debt, suppliers must still tell prepay customers in debt about alternative payment options, and the €200 ($224) fee for switching from a gas pay-as-you-go meter to a credit meter will remain suspended.
In explaining the decision, PrepayPower said the freeze is happening “despite rising wholesale energy costs and concerns over European gas supplies at a time when most customers are fearing energy price increases”.
These stories examine how regulators and energy companies elsewhere are handling household energy costs. They cover a U.K. price-cap increase, billing strategies in Great Britain, solar programs, and other ways customers can trim electricity expenses.
• In the U.K., a regulator-set price cap is pushing household gas and electricity bills higher.
• In the U.K., solar panels installed cost-free are helping homeowners cut long-term energy bills.
• Across the U.S., comparing home electricity options is helping households avoid costly utility deals.
• Dominion Energy customers can shift use during peak times to reduce electric bills.
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